Frequently Asked Questions

Lulutox Natural Herbal Tea is a premium botanical blend in convenient pyramid tea bags. Our Peach Flavour features a carefully curated selection of natural herbs including green tea, hibiscus, goji berry, lemon myrtle, peppermint, spearmint, and rosehip — all with a delicious natural peach flavour. It is designed to support daily wellness as part of a balanced, healthy lifestyle.

Lulutox contains: Green Tea Leaf (Camellia sinensis), Natural Peach Flavour, Hibiscus Petals, Goji Berry, Lemon Myrtle, Peppermint Leaf, Spearmint Leaf, and Rosehip. All ingredients are naturally sourced and plant-based. No artificial colours, flavours, or preservatives are used in our formula.

Yes, Lulutox contains a small amount of naturally occurring caffeine from the green tea leaf base. However, the caffeine content is significantly lower than that of coffee or traditional black tea. Most people find Lulutox suitable for consumption in the morning and early afternoon. If you are sensitive to caffeine, we recommend consuming it before 2pm and consulting your healthcare provider if you have concerns.

Yes, Lulutox is 100% plant-based and suitable for both vegans and vegetarians. Our pyramid tea bags contain no animal-derived ingredients or adhesives. The entire product is free from animal products.

Lulutox is formulated without any gluten-containing ingredients. However, as with all food products, if you have coeliac disease or a serious gluten sensitivity, we recommend consulting the product label and your healthcare provider before use. Our manufacturing facilities handle various botanical products.

Each box of Lulutox Natural Herbal Tea contains 28 premium pyramid tea bags. At one cup per day, one box provides a full four-week (one month) supply. At two cups per day, the box lasts approximately two weeks.

Lulutox has a shelf life of 24 months from the date of manufacture when stored correctly in a cool, dry place away from direct sunlight. The best-before date is printed on the outer packaging. Once the box is opened, we recommend consuming within 12 months for optimal flavour and freshness.

Absolutely! Lulutox makes a delicious cold brew or iced tea. For iced tea, brew double-strength (one bag in 150ml hot water for 6–8 minutes) and then pour over a generous glass of ice. For cold brew, place a bag in cold filtered water and refrigerate for 6–8 hours. The peach flavour is particularly refreshing served cold on warm Australian days.

We strongly recommend consulting your obstetrician or midwife before consuming Lulutox during pregnancy or while breastfeeding. The product contains green tea (which provides a small amount of caffeine) and various botanical herbs. Some herbs are not recommended during pregnancy, and your healthcare provider is best placed to advise you based on your individual circumstances.

Lulutox is formulated for adults. We do not recommend giving this product to children under 16 years of age due to the caffeine content and concentrated botanical blend. Consult a paediatric healthcare provider before giving herbal teas to children.

If you are taking prescription or over-the-counter medications, please consult your doctor or pharmacist before consuming Lulutox. Some botanical ingredients (particularly green tea) can interact with certain medications including blood thinners, stimulants, and some heart medications. Your healthcare provider can advise whether Lulutox is appropriate for you.

Lulutox is not marketed or intended as a weight loss product. It is a premium herbal tea designed to complement a healthy, balanced lifestyle. While some botanical ingredients (such as green tea) are associated with general metabolic support in research, we make no claims that Lulutox will cause weight loss. Always consult a healthcare professional for personalised dietary advice.

We recommend 1–2 cups of Lulutox per day for most adults. Begin with one cup in the morning to allow your body to adjust to the botanical blend before considering a second cup in the early afternoon. Do not exceed 2 cups per day unless advised by a healthcare professional.

Simply visit our Order page, fill in your delivery details and quantity, and submit your order. Our team will contact you within 24 business hours to confirm your order and arrange secure payment. We aim to make the ordering process as smooth and personal as possible.

Yes! We offer free standard shipping on all orders of 3 or more boxes. Single and double box orders incur a flat-rate shipping fee of $7.95 anywhere in Australia. Free shipping is automatically applied when you order 3+ boxes.

Standard delivery within Australia typically takes 2–7 business days depending on your location. Metro areas (Sydney, Melbourne, Brisbane, Perth, Adelaide) generally receive orders within 2–4 business days. Regional and remote areas may take 5–7 business days. We dispatch orders within 1–2 business days of payment confirmation.

Currently, Lulutox ships to Australia and New Zealand. We are working to expand our international shipping options. If you are located outside these countries and are interested in Lulutox, please contact us and we’ll do our best to assist.

Yes, once your order is dispatched, you will receive a confirmation email with your tracking number. You can use this to track your parcel via our courier partner’s website. If you have not received tracking information within 3 business days of payment, please contact us.

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase for any reason, contact us within 30 days of delivery and we will arrange a full refund of the product price. Please see our Returns Policy for full details.

We’re sorry to hear that! Please take photos of the damaged packaging and product, then contact us within 48 hours of receiving your order. We will arrange a replacement or full refund at no cost to you. Damage in transit is covered under our customer satisfaction guarantee.

We apologise for the error. Please contact us as soon as possible with your order number and details of what you received. We will arrange to send the correct item and organise the return of the incorrect product at no cost to you.